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"We had a fantastic stay at Shibu Hotel. The staff were so kind and welcoming. They made us feel so special throughout our stay. The Kaiseki dinner was such an experience. The room was very nice, clean and had nice decor. I would recommend this hotel to anyone staying in Shibu Onsen. "

"Excellent facility, even more excellent staff!"

"Cute quiet staff very helpful"

"Plenty of parking lot. Very nice female staff member who spoke some English and provided a Yukata for our 6 year old. Large, excellent room with amazing views. Value for money. Green tea provided. Had mostly private onsen experience ie hardly anyone around for both the outdoor and indoor onsen when we visited in early April 2025. Only few minutes drive from Snow monkey carpark. Of the 9 places we stayed in Japan, was our favourite."

"Clean and lively with great Onsen. Right on the ski slopes."

"Simple property we needed to stay during a snow storm the were very accommodating, sweet and helpful. "

"Very nice view from your room. Will come back again"