Find all hotels by Grupo Brisas in Iztacalco

"Friendly staff that know how to care for their guests. Front desk went over and above to keep us safe & informed "

"This is a huge hotel with excellence service. You can walk around the hotel street and you can also walk to the city center which it is around a 25 mins walk, but there are plenty of other transportation around. The room is big (for a hotel room) and comfortable. Service was really good in general, including front desk and transportation. The gym has a lot of equipment, the pool is good but water was too cold for my taste. Also, we added breakfast and it has good options for everybody. The best part of the breakfast is that it is open up to 12:00pm. Additionally, they provided excellent service when we left our passports in the room safe and had to come back from the airport to get them. We will definitely stay here again."

"Excellent, the people are very nice and friendly. Thanks we are so happy in this property.🙏🎉 "

"It was very nice and the people were so welcoming and so courteous. The room service amazing and very clean. The food so delicious. "

"The only thing that disappointed me was that I was told I would get a bottle of wine on arrival and it was a 4 oz single serving bottle. "

"Es muy buena y acogedora y muy amables todos "

"Beautiful property! Friendly staff! "

"Normally there is a free, reliable shuttle and the hotel is close to the airport. This time I arrived at about 9 PM to the airport on a Sunday night and no one was at the Riazor shuttle office, I called, and another customer and I waited outside the door. Then after being on the shuttle long enough to be at the hotel we were suddenly back at terminal one to pick up a hotel employee. The passengers who had already been picked up there were not pleased. They could not believe we were still not at the hotel. When we finally DID arrive, the restaurants were all closed. This could and should have been avoided if we had not made the extra trip back. This is a hotel and the first priority is to the guests. I got no dinner and was too tired to complain but the guy who waited with me at the airport was complaining loudly when I went up to my room. People coming off of flights need to sleep AND eat. I choose this hotel because normally I can rely on the restaurant to be consistent to provide good food without having to venture out alone at night as well as a clean room and transportation. Didn't deliver this time, and I certainly was not the lone person on that shuttle. It was full."

".location and clean hotel, great service, great breakfast , unlimited access to cafe . "