"It was a clean room but in AM ready to go in bathroom and who comes out of the bathroom was a large brown cockroach! Yikes!"

"Room was incredibly clean. Staff was extremely helpful. Front desk and through the chat app. Breakfast ended up being voided via vouchers, free of charge! And food was very good. We will absolutely stay here again! Literally have nothing but good things to say about this resort/hotel!"

"Possibly the best place you can stay in Chicago. Awsome property and staff"

"Great"

"Pool was ice cold, was not notified of the whirlpool being broken. Room furniture was uncomfortable. Location is not easy to get to, parking is not easily accessible. Breakfast wasn't bad for price. We will never stay here again."

"The location is great. There's so much nearby within walking distance. It's an easy uber drive to Wrigley Stadium and close enought to Cloud gate and river tours. Unfortunately, the elevator was not working during our stay so it meant going up and down 4 flights of stairs. The staff was very friendly! They had just opened a new in house restaurant which is convenient, we just didnt get enough time to try it. "

"Clean room. That’s about where the positive feedback ends. We received the wrong type of room that we had reserved and prepaid for. I overheard a staff member telling another customer that they were sold out, and because we were pressed for time we decided to keep the incorrect room that we were given. Toilet area in the bathroom was incredibly small- so small that my husband and I would have to either keep the door open while using the bathroom or step into the shower in order to close the...