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La Poza

2.0 star property
Hotel with a rooftop terrace, a quick walk to North Beach

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Photo gallery for La Poza

Exterior
Terrace/patio
Superior Suite | Private kitchen | Fridge, microwave, oven, coffee/tea maker
Superior Suite | 1 bedroom, individually decorated, individually furnished
Superior Suite | Living area | 40-inch Smart TV with digital channels
La Poza, near North Beach, offers a rooftop retreat with breathtaking views. Dip into the outdoor pool or stay connected with in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Suite

Superior Suite | Private kitchen | Fridge, microwave, oven, coffee/tea maker

Superior Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, individually decorated, individually furnished

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, individually decorated, individually furnished

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | Living area | 40-inch Smart TV with digital channels

Panoramic Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Centro - Supmza 001, a neighborhood in Isla Mujeres, La Poza is in the entertainment district. Isla Mujeres Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and Playa Tortugas. Ultramar Ferry Puerto Juárez and Cancun Mall are two other places to visit that come recommended.
Visit our Isla Mujeres travel guideOpens in a new window
Map
14 Avenida Guerrero, Isla Mujeres, QROO, 77400

What's nearby

  • Miguel Hidalgo - 1 min walk - 0.0 km
  • Isla Mujeres Cemetery - 2 min walk - 0.2 km
  • North Beach - 3 min walk - 0.3 km
  • Isla Mujeres Ferry Terminal - 6 min walk - 0.6 km
  • Dolphin Discovery - 7 min drive - 6.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 119 min drive

Restaurants

  • ‪El Patio - ‬1 min walk
  • ‪Lola Valentina - ‬3 min walk
  • ‪Rock Bar - ‬2 min walk
  • ‪Mamma Rosa - ‬1 min walk
  • ‪Los Burritos - ‬1 min walk

About this property

La Poza

Hotel near North Beach
Located close to Isla Mujeres Ferry Terminal, La Poza provides a rooftop terrace. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • An elevator
Room features
All guestrooms are individually furnished, and offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and separate dining areas.
Other amenities include:
  • Bathrooms with rainfall showers and hair dryers
  • 40-inch Smart TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are required to download the property's Whatsapp mobile app before check-in

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Housekeeping fee: USD 25 every 7 days

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

La Poza Hotel
La Poza Isla Mujeres
La Poza Hotel Isla Mujeres

Frequently asked questions

Does La Poza have a pool?

Yes, this property has an outdoor pool.

Is La Poza pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Poza?

La Poza doesn't offer parking.

What time is check-in at La Poza?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at La Poza?

Check-out is at noon.

Where is La Poza located?

Located in Centro - Supmza 001, this hotel is within a 10-minute walk of North Beach and Isla Mujeres Ferry Terminal. Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez are also within 9 mi (15 km).

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La Poza Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 40 reviews
Rating 8 - Good. 5 out of 40 reviews
Rating 6 - Okay. 0 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful air conditioning
Stayed 3 nights in Jul 2025

10/10 Excellent

Misaho

Liked: Cleanliness, staff & service, property conditions & facilities
This place is really great. The rooms are very spacious and completely cleaned. It is very close to the beach and restaurants. Plus Stephan is very helpful with everything. 😊😊😊😊😊😊
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Location was a 10! Karen and Esteban are fantastic. I can’t wait go back
Stayed 3 nights in Jul 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great trip our condo was great. The gentleman that was at the front desk and His wife was the best. They were very helpful and nice.
Stayed 7 nights in Jan 2025

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 5 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, service and room amenities are great!
Stayed 7 nights in Feb 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place! Clean and comfortable room, Esteban is super helpful and friendly Highly recommended
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve never stayed at the same place twice while on the island, we’re booked to stay here again, already. Esteban and staff are super helpful and friendly!!
Stayed 16 nights in Oct 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely would stay again

Esteban at the front desk was amazing! Very helpful and rhere if we needed anything
Stayed 9 nights in Jul 2024

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Pros: Great value. Very nice common pool area. Spacious living room/kitchen areas. In-suite laundry was a bonus, although we didn't use it. Cons: No safe. Recommendation: Request a room above the ground floor.
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome, great view, great staff, close to shopping, dining, beach all within a few minutes walk. Very clean, updated. I will be back! In El Centro.
Stayed 8 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! The men at front desk were always so nice and helpful! The condo was very clean and newly renovated! Loved it had a kitchen and washer! It was pretty much in the middle. So was walking distance from ferry and the beach!
Stayed 9 nights in Aug 2024

10/10 Excellent

Ricardo

Liked: Amenities
A shout out to the team (Esteban) at "la poza", we couldn't have asked for more. The Condo and the locatuon was excellent. The beach is a block away to your right. Four great breakfast restaurant to the right had side next to the mercado. A bank right in front to change your dollars. A GOLF cart rental in front of the condos. The island is four(4) miles long. Excellent restaurants for dinner a block away. Convenient stores, pharmacy, bakerys, coffee shops all around. The bottom floor ofthecondo has a coffee shop and healthy food store, ah and yes a "spa", make your reservation. Great vacation in Isla mujeres!!!!
Stayed 7 nights in Aug 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities

Mixed Feelings

The hotel looks new and the condo is beautiful and nicely equipped. There are no amenities except for a lovely rooftop pool. I’m glad that our place faced the direction of the ocean because the street side is really loud. However, there’s an elementary school on the backside and the incredibly loud morning songs and the teacher on loud speaker could have woken the dead. Chaise lounges on the terrace would have been a nice touch, as well as robes. Comparably priced hotels such as El Secreto offer so much more. There was no safe in our room, which most places offer, and since there was not 24 hour security leaving valuables in our room made us nervous. Lumbar pillows would have made the sofa and bed more comfortable. We would definitely not stay here again. There wasn’t even a shelf in the shower so we had to leave our shampoo and soap on the floor. Walking in the door the first impression is great, but the condo was not thoughtfully designed. The owner should stay in the unit for a week to understand why the place is lacking for the price.
Stayed 4 nights in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at La Poza! We initially booked for one night, but the accommodations were so comfortable and convenient that we ended up staying for six! The unit was spotless, modern, and cozy, with a separate bedroom (with TV), living area (with TV), and kitchen equipped with a microwave, fridge, and stove-top (no oven). While our unit was located on the first floor without a view, the upper floors offered views of the town looking out toward the ocean. We also appreciated the rooftop pool and convenient location. The hotel is just a short walk from the main street lined with restaurants, bars, and shops, and within a 10-minute walk to Playa Norte and the ferry. A golf cart rental shop is conveniently located across the street, making it easy to explore the island. One thing to note is that there is a school next door that can get loud with music starting @8:35am for 30-60 minutes on school days (which was M-Th during our stay). However, it was very quiet during the rest of the day and night. Esteban at the front desk was friendly and helpful throughout our stay, and we always felt safe with staff available day and night. Overall, we highly recommend La Poza for those looking for a budget-friendly, clean, and conveniently located place to stay on Isla Mujeres.
Stayed 1 night in Jun 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Close to everything.
Stayed 4 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Mayra J.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Ma Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Property is spotless and the staff provided excellent service. Only downside is a school adjacent to the building so the kids playing may not appeal to everyone.
Stayed 9 nights in Jan 2025

10/10 Excellent

bradLEY

Stayed 4 nights in Dec 2024

4/10 Poor

Douglas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It look faboulas in pictures. No toiletries, coffee, no extras of any kind, cabinets too tall for a 6.3" person to reach, echos, noisey, VERY impersonal & empty feeling. Zero personality!!! There's a reason its half vacant during the holidays even though its 3 blocks from the beach. The man at the front door is kind and wondetful. Nobody is at the front desk at night. I will not go back.
Stayed 2 nights in Dec 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot,great location
Stayed 11 nights in Nov 2024