"Great property not the best customer service"

"La verdad no sé xq dicen q es de 4 estrellas en el baño avía un ruido muy incómodo y en la parte d"

"Disappointing experience. The hotel is old and looks different from the photos online. The lobby is small, and there is hardly any seating while waiting for the airport transfer. The staff were unhelpful, cant even heat up the outside delivery food using microwave. The rooftop pool is also very small."