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"The care they put into the rooms is excellent. They make sure you have literally everything (toothbrush, mouthwash, hairbrush, slippers). The staff were helpful and it was in a great location. Would definitely come back"

"There isn't a any disliked about this hotel stayed. Such a convenient place 😌 train station is walking distance and shopping center is nearby. buffet breakfasts were excellent 👌 "

"Everything great except long line up elevator"

"Both service and location were great! The onsite onsen is a huge benefit. Massage chairs, free ice cream, soba, and drinks made it even better. The only draw back, if it really is one is that you have to remove your shoes when entering the hotel. The hotel has tatami mat floors and I can totally understand why they would want you to remove your footwear prior to entering. I would stay here again. Highly recommend!"

"The hotel is very clean, spacious and staff friendly "

"Castle view room was amazing. Beautiful hotel with great shops. Very courteous staff. Very clean and we enjoyed the location."

"Very friendly and helpful staff."

"I will certainly stay in hotel again if I come back to Kyoto😀"

"Its prime location provides easy access to attractions, 30-minute walk to the main shopping street or a 10/15 min, 230 yen fixed-price public transport ride for humid days. A highlight is the fantastic onsen, ideal for unwinding after sightseeing. A clever touch is the in-room TV display showing onsen busyness, helping you choose the most peaceful time. Don't forget your towel, and the complimentary PJs! The basement amenities are incredibly practical, featuring snacks, drinks, a comfortable seating area, a gym, and washing machines. Around the hotel, you'll find great local dining options including kamidas for breakfast and pizza places for dinner (remember to reserve online!). A standout service is the luggage delivery to Narita Airport, arranged two days prior at reception, ensuring an stress-free departure. "