"Great hotel, cant go wrong with the Club Quarters chain"

"Great location, easy tube access. Quiet. Great breakfasts."

"We were awoken 2 nights in a row in the middle of the night by the fire alarm going off. Also, we were not given the bed that we booked - we received a double bed despite the fact that we booked a queen. Overall, it was a terrible experience, we will certainly not be going back."