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"This Hotel is in a great location. Staff are nice and the rooms are very clean."

"What a great hotel to stay with family ! Outstanding service and very clean hotel . "

"Our stay here was virtually perfect. The hotel has all the right amenities and then some. There is something incredibly comfortable in the room which makes it one of the best stays we've ever had in Europe as a whole. Pros: - historic but very well renovated - great AC - perfect location - lake views are incredible - staff is great - daily chocolate treats were a unique surprise - incredible bathroom (private toilet, double sink, great water flow, waterfall shower, great quality shampoo/conditioner/soap) - international outlet adapter, USB c outlets by the bed - perfect blackout shades - perfectly quiet rooms, especially with the windows closed - awesome historical artifacts in the room Cons: - it was a shame that our reservation didn't include breakfast. Maybe it was related to Expedia itself though since it seems strange that such an expensive hotel wouldn't have that by default. "

"Great staff! So helpful. They made reservations for us."

"Excellent location, friendly staff, and clean rooms. Breakfast included is a big plus, and the quality is not compromised! It’s way above most complimentary breakfast places."

"This is a remarkable property. Beautiful interiors. Wonderful staff. The location is perfect. The food in the cafe restaurant was fantastic. I’d love to visit again. "

"Near the station with a view to the lake Very helpful and friendly staff Wheelchair friendly "

"Perfect location at a great price compared to the rest of town. Very clean and safe area with plenty to do within a two minute walk."

"Room was well maintained, breakfast spread was extensive, and the staff were top notch in terms of friendliness. Bus stop right next to the hotel makes for easy transportation to/from downtown Lucerne. We would definitely stay here again. "