"I liked the service and the friendliness of the staff."

"The instructions for the shuttle do. It include looking for a shuttle that says “Hyatt Place” on the marquee front. I spent 1.5 hours waiting for a shuttle and after several phone calls, was told that the shuttle I needed to look for was blue and said “Hyatt place in the marquee”! Plus the last phone call led to a shuttle tracker that should have been sent to me from the start. Second they put me in a room with broken AC. Since I was late getting back and I had plans that took me out of the...