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"The staff booked my clumsy friends pants back for free. Good and patient staff who handled my bad japanese "

"Incredible experience. A level of hospitality I’ve never encountered. Wish we booked additional nights. "

"They offered free shuttle service to the nearest JR stations. Nice quiet area for a hot spring vacation. Breakfast and dinner were included in our package, and the food was fabulous and very authentic. It was my second time returning Yumotokan, and everything had been maintained up to standard or even better. Highly recommended!"

"Friendly helpful staff , clean , quiet , big room, free parking , nice view of the lake "

"If you've stayed in one Tokoyo Inn, you've pretty much stayed in them all. This one hasn't seen some of the upgrades that busier locations have, but it's very clean and practically inside the train station."

"good place"

"I only stayed for one night - I was heading to the second round of the D1GP in Okuibuki the next day. The staff were polite, and handed me the tickets I had forwarded to meet me three. Thank you. "

"Overall it is really an excellent hotel. Many of the rooms should be updated, but still they are adequate and spacious. The breakfast area can be busy, but there is a large adjacent room with plenty of space. The hotel staff were great. The onsen has a spacious indoor bath and plenty of washing areas. The outdoor bath is very pleasant, just be careful walking on the stone surfaces. The staff takes good care of the onsen and sauna. The location is good. You can walk to Nagahama JR station and the old town area is just beyond. The lake and the large beautiful next door park and castle is good for walking. There are not many restaurants open at night in central Nagahama, but you can probably find something."

"Loved the area around it. No elevator, so please know this before booking"