البحث عن فنادق في جامايكا

"Overall, the resort property is good, but the customer service was awful. As Privilege guests, we paid a premium for a relaxing, high-tier experience but left feeling tired and incredibly frustrated due to a severe lack of communication and follow-through. A month later, management still has NOT RESPONDED to my formal complaint. We spent our trip being passed from person to person trying to fix a loud AC/maintenance issue: • Sun, Sept 6: Awakened by loud, strange noises in our room. • Mon, Sept...

"Great place to stay and enjoy yourself"

"Everyone was engaging from the moment I set foot on the property. The security staff at the property entrance, the reservation staff, the restaurant staff, the room service staff, the lifeguards, the entertainment crew, and everyone I may have missed, were professional, courteous, positive, and friendly. Honestly, I hope they are well compensated!"

"Great location from the clubs stores & beach. Food was pretty good & always fresh. Will return back to this hotel."

"Room was cleaned and of course the unlimited Alcohol. But, the food was decent and I had to ask for someone to come bring something to the room and refill the mini bar more than 3 times before they actually came. For an All inclusive and price, I expected more."

"Let me start by saying that if it wasn't for the staff, I’d give Azul 2 stars. My husband and I were returning guests from 2021, expecting an improved post-pandemic experience, but our loyalty wasn't even acknowledged. ​First, the liquor request runaround was completely unnecessary. Before arriving, I coordinated with the resort (Janice) regarding liquor lists, pricing, and the spa menu. I was told my request for Hennessy VS would be handled upon check-in. It was not. Staff sent us hunting...

"Beach is calm & clear. No sargassum."

"Staff rude . I went to a early morning meeting and came back at 10 AM and I couldn’t get in the room to even use the bathroom. I was directed to use the restroom somewhere else called Expedia and they were supposed to call me back and I am still waiting"

"100% am going again loved this resort!"