"It was a great location for the tube but the rooms need maintenance. The window blind was broken and permanently down, the soap dispensers were diluted so almost just water coming out and the shower temp and shower head holder were both broken."

"We chose this hotel for its proximity to Victoria Station. It’s a city hotel, so expect to pay inflated prices, but the location was very good. Breakfast buffet was plentiful. Front desk staff were very friendly. We got a room in the basement near the breakfast room, and I was initially anxious that it would be noisy, but it wasn’t. The room was very comfortable and the a/c was very welcome! Expect higher prices (hello London), but a solid hotel."

"Only stayed here cause it was the last option available. Will not be back. Outdated beds, I was worried about bed bugs. They "upgraded" us but it was more of a downgrade-- they gave us a room detached from the hotel called Car Park 1. It is actually unsafe as I was able to unlock the safety chain from the outside of the door and let myself in - we put a chair underneath the handle each night. The shower/tub was a deathtrap. The chances of someone falling and splitting their head open is...

"The room was very basic for the size of it and I feel the room and bathroom could do with some renovation"

"We stayed for 2 nights and 3 days and unfortunately the experience was very disappointing. The room had a strong gutter smell throughout our stay. The shower temperature control was faulty and kept getting stuck meaning we either had boiling hot water or freezing cold water. When we asked for help staff told us to use a towel to turn the knob but it was extremely difficult and we ended up having cold showers. The room itself was very small and the TV didn’t work either — despite reporting it,...

"I really liked this hotel. It's what I would call a hidden gem, because I had no idea it was there. The building is clean, housekeeping is spot on, the staff are attentive, and able to offer advice on almost everything. The bar had a lovely atmosphere and the lounge had the largest TV on planet Earth. Breakfast was the best I'd had in any hotel. It's a 2 minute walk from the tube station, and close to all amenities. Just outside the tube station are a number of street food vendors, which looked...