"We arrived in Pinole around 930pm. The Rooms were dirty, bed linens looks and feels like it was not changed, had stains with hair in one bed. NO towels in the room, and staff unable to provide any, told us to wait for housekeeping in the morning. Same with the bed linens, no clean linens available until the morning. I was booked for 2 nights, but left first thing the next morning. The staff was not helpful at all, rude and was irrate. No help at all. I booked and paid for 2 rooms with microwave...

"I checked in but did not stay and immediately checked out and asked for credit to my account. The place does not at all look like what is present on Expedia's web site. The room was dark and dingy, the curtains had holes, the toilet seat was broken, AC was not working. I had a hard time opening the door into the room. The property is in lousy condition. I didn't feel safe staying there."