"There was a cracked glass in our bathroom and they only cleaned our room once, literally day one. We stayed for three days. The glasses were dirty too, there were lip marks on our glasses. And I’ve stayed here before and they cleaned every time we left the room but this time they only did it once. Then they didn’t properly put pillow cases on our pillows either. It just felt neglectful is all."

"I had an issue with my drapes Someone came out right away and tried to fix it. There were not able to fix it but gave me a discount at the end of my stay. I was grateful."