"Good breakfast and staff"

"Staff didn’t check that our room was already paid for through a 3rd party and charged us again. When we asked about it the girl at the front desk got crappy with us and acted like we were a bother and this wasn’t her problem. A manager finally came and said they would refund the money. We had requested early check in and they said they never actually approve those. I said I got an email saying we were good to check in at 11 but they said no anyway and told us to come back at 3. Shower was broken...

"Siempre me gusto es lugar"