Find hotels in Helena Bay from SAR 160

"Poor wifi, no soap in one of the bathrooms, dirty washer /dryer with no washing powder. Restaurant closed for dinner, reception closed at night so we could not report the rowdy crowd having a party until 3:00 am. "

"Good check in was the only highlight. The room was very musty and smelt during the whole stay. We had to leave the ranch slider open to air out the place. The bed was extremely old and very uncomfortable. Could not recommend at all."

"This hotel is tired and dated. Whilst the staff make every effort to be great hosts the whole venue lacks any wow factor. The walls are damaged and marked - rips out of wallpaper. There are no lifts so you can expect to carry your own luggage up the stairs. My bathroom was full of hair when I arrived, I asked for it to be cleaned. The manager sent the trainee from the restaurant up to clean with a microfibre cloth - at 10pm they arrived with a vacuum. Dinner was a shambles - ordered a Medium Rare steak - it was medium well, served with YELLOW broccoli and 'bubble n squeak' was mash with cabbage mixed through. To compensate for the state of my room I was offered breakfast complementary - declined. Beds are comfortable, showers need a deep clean to remove all the mold from the edges. Disappointing venue and should not carry the Distinction Branding - no comparison to Christchurch. Management should invest in the whole venue. Expensive accomodation for what received"

"Clean and tidy "

"Wonderful Room Comfortable bed and good facilities"

"Great food, historic building and interesting art throughout, beautiful setting , a romantic location"

"The room was clean and comfortable, friendly reception staff and a great location, have stayed before and will stay here again"

"Clean room, friendly and helpful staff, great location. The room had a fridge and kettle and lovely patio. Walkable to the shops, harbor and restaurants. "

"Room was modern, clean and comfortable. Good location in centre of town. HINT make sure you specify parking requirements, basement car park has limited spaces and they are quite tight."