Find hotels in Helena Bay from SAR 153

"Our room was excellent, bed comfortable and was very clean. Sarah was so good to us. Thank you"

"This place is fairly new and we found the staff eager to please"

"Very good place to stay. I always stay there when overnighting in Whangarei."

"TV had white circles throughout the screen. The venue is a little tired and in need of some updates. Really dislike the payment surcharge as well."

"The location was excellent "

"Lots of work going in around the property but didn’t Interfere with our stay , great area, close to main shopping and restaurants . Average room but good value "

"Clean room; great amenities; very comfortable "

"Poor wifi, no soap in one of the bathrooms, dirty washer /dryer with no washing powder. Restaurant closed for dinner, reception closed at night so we could not report the rowdy crowd having a party until 3:00 am. "

"This hotel is tired and dated. Whilst the staff make every effort to be great hosts the whole venue lacks any wow factor. The walls are damaged and marked - rips out of wallpaper. There are no lifts so you can expect to carry your own luggage up the stairs. My bathroom was full of hair when I arrived, I asked for it to be cleaned. The manager sent the trainee from the restaurant up to clean with a microfibre cloth - at 10pm they arrived with a vacuum. Dinner was a shambles - ordered a Medium Rare steak - it was medium well, served with YELLOW broccoli and 'bubble n squeak' was mash with cabbage mixed through. To compensate for the state of my room I was offered breakfast complementary - declined. Beds are comfortable, showers need a deep clean to remove all the mold from the edges. Disappointing venue and should not carry the Distinction Branding - no comparison to Christchurch. Management should invest in the whole venue. Expensive accomodation for what received"