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"Wonderful check in staff and the restaurant staff were terrific. Hotel is definitely ageing and not necessarily well maintained. Check out was a real let down after the average room yet brilliant staff on arrival. There was a $20 voucher included with the booking and the lady on reception did not initially include it as a credit and when I mentioned it she was reluctant to deduct it off the charge of the meal booked to the room. Overall a marginally disappointing stay in what was formerly a...

"The hotel was conveniently located to Paihia Wharf and nearby shops/restaurants. The rooms were fairly spacious. There was a laundry room that we used, but it could use another set of washer and dryer. Parking was free. There is a game room with an uneven foosball table, a giant Jenga puzzle, a table tennis table with rackets and ball you shared with foosball, a giant Connect 4, and a corn hole board with sacks. The staff was very helpful and friendly."

"Room was nice and clean, friendly staff, will stay again."

"Staying at the Duke is an amazing experience. One of New Zealand’s oldest pubs on the beachfront in one of New Zealand’s oldest town. Well maintained and spotless rooms, ours had a great balcony - just the place for a G&T - before a leisurely dinner on the terrace looking out directly over the bay - with an excellent food and wine menu. Helpful, knowledgeable staff and great transport options add to the experience - free parking behind the pub or frequent passengers ferry services across the bay...

"Clean room, friendly staff!"

"Good enough"

"Old and dated but the staff were excellent, they could not be more helpful if they tried. Great beds, and clean and quiet. Will stay again"

"Super easy pull in after hours, superb waterfront location catching the sunrise & at the quieter end of town. Great water pressure for those who like a wake me up morning shower!"

"Great staff, needs new carpet."

"Had a lovely stay but needed a few more pillows and towels. Staff were friendly,"

"Did not like a thing about it"

"The room was a good size, very clean unit and very nice bathroom."

"The staff was very responsive and kind for a late arrival. I really appreciated it."

"Really enjoyed our stay. Very appreciative to be able to have our dog stay with us. Lovely staff and a super spot to stay if visiting the Bay of Islands."

"The little extras, like snacks and beers were wonderful touch, pool was amazing."

"Studio was lovely and clean. Bed was comfortable and staff replaced our towels daily. Parking was really full. Manager on duty was very friendly 😀"

"parking great, feels safe,close to town,no noise."