Find hotels near Hatakeyama Collection, Tokyo from SAR 238

"Tokyo Stay Gotanda was perfect for our 2 week stay in Tokyo! First of all, Gotanda station is a 3 minute walk making it super easy to get around by train. The peace and quiet is unmatched to other hotels. Tokyo Stay is so quiet that I never heard one other person outside our room during the 2 weeks we were there. I really loved that our room had a window that opened and allowing fresh air in. I'm not a fan of being trapped on a top floor with no outside air. The room was definetely a bit smaller than what I think US visitors are used to but that's normal for Tokyo hotels if you're on a budget. Staff were friendly and welcomed us back every evening. Overall, if you're looking for quiet, low cost and a convenient location to stay near Tokyo proper, Tokyo Stay Gotanda is perfect. I read that Gotanda Station gets risky at night, but I never saw anything unsavory. We even arrived at 1am the first night and felt totally safe. 10/10 would recommend for your first, or any visit!"

"Rooms are small and no bed side table which was inconvenient to place the sleep apnoea machine and the headboard is too narrow."

"The rooms are spacious, staff are very helpful and friendly. The hotel is closer to Shinagawa station, handy to 7-11 and other amenities"

"It was great"

"Excelent service. Friendly personnel."

"Convenient, great staff"

"I’ve been to Japan 5 times and stayed in many hotels, but this was by far the most expensive and smallest room I’ve had. My friend and I booked a Superior Queen (we couldn’t afford a twin) and were disappointed. While the Shibuya location—right across from the station—is excellent, it feels like the cost went into aesthetics rather than practicality. The room has nice fixtures, a large Sony TV, a great mattress, and excellent pillows (though we couldn't get extra pillows), but it’s poorly designed for travelers. There are no proper hooks or racks for towels or clothes, and when we asked for a luggage rack, they sent someone to our room to tell us to store our suitcases under the bed. The shower had great pressure but a fully transparent door, making it impossible to use other bathroom facilities privately. Lighting was also too dim for tasks like makeup, and there was no portable mirror. Amenities were minimal: cups and a kettle were provided, but no tea or coffee unless requested—and even then, not included. Cleaning costs extra (though towels can be refreshed), which feels unreasonable at this price. The biggest issue was service. Staff were often unresponsive or overwhelmed (one time they were arguing in Japanese for about 10 minutes before acknowledging us, and we were the only customers), and most requests for basic amenities were denied. The only positive service experience was during checkout, when luggage storage was handled kindly."

"This is NOT a five-star hotel. There are reviews that state the hotel is a bit outdated and needs a refresher. That is an understatement. Just absolutely misleading. It is a 3 1/2 star hotel at best. An it would be just fine for a 3 1/2 star, but this is absolutely a disappointment believing you are getting and paying for a five star hotel. "

"Amazing location and food. Highly recommended "