"Bathtub did not drain properly"

"CLEAN ROOM"

"Check your bed but other than that was good"

"The pool was closed. We booked it just"

"This was our first time in Chicago. My sister and I saw this Best Western as a convenient choice for the Pokemon GO! Fest of 2026. Wow, what a beautiful building! Very safe too. The lot is lit so brightly and is next to a small banquet hall so we weren’t scared about coming back to the room very late. The room was beautiful; comfy sheets, updated TV and nice amenities. The staff were so friendly to us upon check-in and held our bags both at check-in and check-out so we could go explore the city...

"Loved it..Will come again"

"We checked in on a busy night with a fatigued staff but everyone was super positive and calm. Great breakfast. "