"This was a huge hotel in London. It is very conveniently located close to Russell Station and the British Museum. Our room was cute and clean. Staff was very helpful and spoke 6 different languages. Breakfast services offered a good variety of food."
"beds and pillows were comfy, the rooms are quite dark, no windows, makes hard for staff to clean, a little bit dirty, showers, grout in the tile, tiles were loose etc... over, ok.. but needs maintenance for the floors... tiling asap..."
"Breakfast was amazing! Staff was super friendly and accommodating! Only thing I would have liked was to have been able to get into my room a little sooner the morning I arrived, but I understand based on check out time that was not possible. They did a great job holding my suitcase and allowing me access to a bathroom to freshen up before my meetings for the day. Thanks Riu Westminster - I would recommend to anyone traveling to London."
"I am writing to share that my recent stay at The Royal Garden Hotel was exceptional.
Upon my arrival, the staff immediately assisted me with my luggage and accommodated my early arrival by holding my bags until check-in. Throughout my stay, every team member was friendly and attentive. My room was clean and well-appointed. Additionally, I dined at both hotel restaurants, and the food was delicious. The piano bar was also wonderful, with a warm and welcoming staff.
I will definitely return to the Royal Garden Hotel for another stay soon. Thank you for providing such outstanding service."