"The staff member that checked us in was extremely rude. She was messing up something on their end that wasn’t allowing my boyfriend’s card to go through. She treated him like he didn’t have money to pay even though we showed the account had more than sufficient to cover it. Only one elevator was working on one of the side sides of the hotel which was very inconvenient considering they had debutant ball event there that weekend and weddings. The room was dirty and smelled weird as well. We had...