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The New County Hotel

3.0 star property
Hotel with a 24-hour front desk, a short walk to Gloucester Docks

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Photo gallery for The New County Hotel

Triple Room | 2 bedrooms, desk, laptop workspace, free WiFi
One Bedroom Apartment | Living area | 40-inch flat-screen TV with digital channels, TV
40-inch flat-screen TV with digital channels, TV
Exterior
40-inch flat-screen TV with digital channels, TV

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Housekeeping
  • Free WiFi
The current price is SAR 122
SAR 147 total
includes taxes & fees
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for One Bedroom Apartment

2 bedrooms, desk, laptop workspace, free WiFi

One Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Heating
Kitchen
Dining table
Dishwasher
Flat-screen TV
Renovated in 2024
Separate bedroom
  • 70 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Apartment

2 bedrooms, desk, laptop workspace, free WiFi

Two Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
Kitchen
Dining table
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
  • 74 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double or Twin Room, Non Smoking

2 bedrooms, desk, laptop workspace, free WiFi

Double or Twin Room, Non Smoking

7.0 out of 10
Good
(13 reviews)

Highlights

Separate sitting area
Heating
Kitchen
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

2 bedrooms, desk, laptop workspace, free WiFi

Family Room, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Heating
Kitchen
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room

Triple Room | 2 bedrooms, desk, laptop workspace, free WiFi

Triple Room

Highlights

Separate sitting area
Heating
Kitchen
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
Hair dryer
  • 23 sq m
  • Bay view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room, 2 Twin Beds, Non Smoking

Twin Room, 2 Twin Beds, Non Smoking | 2 bedrooms, desk, laptop workspace, free WiFi

Twin Room, 2 Twin Beds, Non Smoking

Highlights

Separate sitting area
Heating
Kitchen
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Non Smoking

2 bedrooms, desk, laptop workspace, free WiFi

Double Room, 1 Double Bed, Non Smoking

Highlights

Separate sitting area
Heating
Kitchen
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Twin Bed, Non Smoking

2 bedrooms, desk, laptop workspace, free WiFi

Single Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Heating
Kitchen
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
Hair dryer
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Map
44 Southgate Street, Gloucester, England, GL1 2DR

What's nearby

  • Gloucester Docks - 4 min walk - 0.4 km
  • Gloucester Cathedral - 5 min walk - 0.4 km
  • Gloucester Quays - 8 min walk - 0.7 km
  • Gloucestershire Royal Hospital - 16 min walk - 1.4 km
  • Kingsholm Stadium - 2 min drive - 1.4 km

Getting around

  • Gloucester Station - 10 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪Robert Raikes House - ‬1 min walk
  • ‪Boswell's - ‬4 min walk
  • ‪Costa Coffee - ‬5 min walk

About this property

The New County Hotel

Hotel located near Gloucester Docks with rooms renovated in 2024
Near Gloucester Quays, The New County Hotel provides everything you need. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Express check-out, luggage storage, and a 24-hour front desk
  • Smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 58 rooms boast comforts such as laptop-friendly workspaces and separate sitting areas, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Showers and hair dryers
  • 40-inch flat-screen TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and kitchens

Languages

English

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The price is SAR 164
SAR 197 total
includes taxes & fees
27 Jul - 28 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day)

Family friendly

  • In-room kitchen

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in public areas

More

  • 3 floors
  • Built in 1800
  • Renovated guestrooms - April 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Kitchen
  • Oven
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 8 per day (820 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

New County Hotel Gloucester
New County Hotel
New County Gloucester
New County Hotel Gloucester
The New County Hotel Hotel
The New County Hotel Gloucester
The New County Hotel Hotel Gloucester

Frequently asked questions

Is The New County Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The New County Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 20 (subject to availability).

What time is check-out at The New County Hotel?

Check-out is at 10:00 AM. Late check-out is available for GBP 20 (subject to availability).

Where is The New County Hotel located?

Located in the heart of Gloucester, this hotel is within a 5-minute walk of Gloucester Waterways Museum and Gloucester Docks. Greyfriars and Soldiers of Gloucestershire Museum are just steps away. Gloucester Station is 10 minutes by foot.

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The New County Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 154 out of 462 reviews
Rating 8 - Good. 157 out of 462 reviews
Rating 6 - Okay. 59 out of 462 reviews
Rating 4 - Poor. 43 out of 462 reviews
Rating 2 - Terrible. 49 out of 462 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Marty

Liked: Cleanliness, staff & service, amenities
Staff were excellent, area was handy to train station and quays.
Stayed 3 nights in Jul 2025

10/10 Excellent

Amr

Liked: Cleanliness, property conditions & facilities
Clean Spacious rooms Quiet and nice courtyard
Stayed 3 nights in Jun 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
The room I stayed in was very clean and well-looked after. I would recommend this to friends who were thinking of visiting Gloucester for a short break.
Stayed 2 nights in Jun 2025

6/10 Okay

Leanne

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not recommend this property its dated,dungy,and extremely basic. Was really loud lots of drunk people out the front till all hours
Stayed 1 night in Jul 2025

10/10 Excellent

Derren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dislike all good had a great stay here definitely would stay again
Stayed 1 night in May 2025

2/10 Terrible

Poppy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and tried to help (couldn’t move rooms due to availability). The wifi only worked if you were standing right by the open window, climate control didn’t work at all, TV has fuzzy signal on all channels (staff seemed aware of this with no suggestions), fridge doesn’t stay on when you leave the room as they will only give one key and the shower drain was so blocked that you could only run the water in 90 second increments before it would overflow the basin.
Stayed 1 night in Jul 2025

4/10 Poor

Chris

Disliked: Property conditions & facilities
The room key didn’t work first time around, the room was very warm, no air-con, window only opened slightly. Fan was provided, but a blade was damaged, so it was very noisy, asked for another, they said they would get back to me, never did. Room was clean and well presented. The drink cost is extortionate, we asked why and they laughed saying we’re a hotel, so we can charge hotel prices. £11 for a large glass of red wine. The bar was practically empty on a Saturday night.
Stayed 1 night in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but the bed was a little hard for my liking.
Stayed 1 night in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
No lift in the property.
Stayed 4 nights in Jun 2025

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a tidy hotel in the centre of Gloucester, with a good / stylish bar. Rooms were very tidy and modern.
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room . Everything inside works . Fridge microwave and fan available. Not happy they don't have a parking space. Overall okay.
Stayed 1 night in May 2025

6/10 Okay

SIMON

.
Stayed 2 nights in May 2025

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

Lovely staff , great location , rooms clean and spacious but could do with new beds not the most comfortable
Stayed 2 nights in Jan 2025

8/10 Good

Jannette

Liked: Cleanliness
hotel really good value and in the middle of town.
Stayed 1 night in Nov 2024

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night in room c23 was on first floor in private court yard lovely spacious room with everything we needed well equipped ..shower was amazing ..right in the centre of the town everything was within walking distance ..highly recommend will definitely be staying again Staff friendly and helpful
Stayed 1 night in Jan 2025

2/10 Terrible

Michael

Liked: Amenities
I have to say we were really disappointed with our stay at the new County Hotel here in Gloucestershire. From the moment we arrived, there was a mix-up with our booking, which was eventually sorted out, but that was just the beginning of our frustrations. The room itself was quite disappointing—paint peeling and plaster patchy on the walls, which gave it a neglected feel. The internet didn’t work at all during our stay, adding to the frustration. It all felt a bit shambolic, especially considering the hotel has clearly put some effort into making the place look nice from the outside and in the booking process. On the plus side, the room did have a microwave and a fridge, which is uncommon in the UK and a small convenience. However, overall, the standard of the place was just not worth the £99 we paid. It’s a real letdown, and honestly, I wouldn’t recommend it unless you're prepared for a bit of a rough stay. So, I’d advise you to think long and hard before booking this hotel, especially if a comfortable, well-maintained room is important to you.
Stayed 1 night in Jul 2025

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall only problem for me was the room was upstairs in the courtyard and the Double bed was to low had trouble getting in a out
Stayed 3 nights in Mar 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to relax,clean, and nice to walk around.frendly staff
Stayed 2 nights in Oct 2024

6/10 Okay

Jackie

Liked: Cleanliness
Very noisy on the first nights, with music blaring out of the bar downstairs. Also noisy in thr mornings with street sweepers and deliveries.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in the two bed apartment. Very nice and modern apartment with tea, coffee and milk provided. Would book it again
Stayed 1 night in Jan 2025

10/10 Excellent

Missy

Liked: Cleanliness, amenities, property conditions & facilities
Great location friendly staff.
Stayed 1 night in Apr 2024

2/10 Terrible

Charbel

Disliked: Cleanliness, amenities, property conditions & facilities
The reality is very different from the pictures listed online ! My room was terribly small, cold, dirty, with an uncomfortable small bed which was terrible for my back pain. When I finally fell asleep the pigeons woke me up!! Such an annoying noise. there are solutions for that if the hotel is interested in receiving better reviews
Stayed 1 night in Apr 2025

4/10 Poor

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities
I was not allowed to stay for 1 night out of the four I booked, I was arrested (wrongly) and came back to hotel to find all my stuff removed from my room I asked where my belongings were to be told I don’t know Awfull
Stayed 4 nights in Apr 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, great location for city sightseeing.

The photo they offer is of the bulding opposite and the hotel itsefl as much younger! It is also apparant that it has had some quite recent refurbishment and our room was almost new. It was quiet and comfortable and fully what I expected. My only concern is that the hotel frontage is onto a pedestrianised road and I wonder if I will get a ticket (in due course) for driving there...on a Sunday? I suggest the hotel information SHOULD explain this better and direct guests arriving by car to use the street behind, where they can park
Stayed 2 nights in Mar 2025

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay during the floods

Lovely room. Nice to have a fridge
Stayed 1 night in Nov 2024