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"The staff was very welcoming. The room was clean and spacious. Great location, and the lively bar and restaurant added a nice vibe and energy to my stay"

"Clean room"

"No parking, above a Chinese restaurant, smoky from cooking oil. Literally unlivable"

"Very good services."

"It was great!"

"The breakfast was good, the location and the hotel it self were very good, but the staff was great. This hotel easily has some of the best customer service that I've seen."

"⭐"

"Friendly staff and a unique hotel the only 2 small issues were a small leak in our room from the ceiling and the parking area"

"I have stayed at this property for over 10 years, for all my Chicago vacations and this was by far my most disappointing experience. The issues began at check-in. I reserved three rooms for my family. The customer service representative told me she needed to swipe my credit card three separate times for a single reservation and stated it was not possible to charge the total for all three rooms in one transaction. Despite that explanation, my credit card ended up with six separate charges—two...

"65 for a robe? 7 for a water. No breakfast. Big tub was dirty. Big tub was not able to plug. Maintenance did respond at 11pm at our request. But I overall, for a suite purchase of 700+ for one nights stay; you would think you'd get these amenities for free and a cleaner tub. With complimentary robe /breakfast. The "river view" included the river. And giant letters T R U M P Which, would have been nice to see in the picture previews for the "river view""

"Great location, we walked everywhere, but the bus stopped in front of the hotel. The River Walk is right across the street. The rooftop bar has an amazing view of the city."

"It’s definitely overprice"