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"Everything"

"After staying for one of our two planned nights, we had to leave for medical reasons. It was easier to request a refund from the hotel than it was to go through Expedia."

"The breakfasts were excellent"

"Not in the most ideal location, and although the price was fair, the room was fairly clean (some dog kibble was still there from the last guests), and the attached restaurants made our stay easier, there were too many little things (dirty stairwells, food and garbage in the hallways, groups of drinking teens at some entrances/exits, etc.) that addd up to an "OK" stay instead of a great stay. The front desk staff was very accommodating and the restaurant bartender/waiter was extremely helpful,...

"Good"

"Room wasn’t clean, air conditioning didn’t work, hair dryer didn’t work. Not a good hotel at all. Will never stay here again."

"I tried contacting the hotel multiple times with no reply ☹️ very disappointed and booked elsewhere"

"Really beautiful hotel, nicely renovated. Waterpark is so amazing. Perfect for kids who are big enough to navigate the slides on their own. My 5 year old nephew had no issues riding by himself. And fun for adults too! Really spacious room and they even had some extra amenities for our dog in the room which was a cute extra. Would absolutely be back."

"Nice clean hotel"

"Super friendly helpful staff. Pool was warm and not ice cold. Good selection at breakfast. Great price for value I would definitely stay here again."

"Everything was great except that the day I arrived they'd apparently had some issue where the kitchen was temporarily closed. A couple of days later they had a limited menu, which was good. They have great french fries and I had a chicken caesar wrap as well. The kitchen problem was the only issue. I've stayed there before and I would stay there again. The staff is very friendly and helpful."

"Overall our room was clean and comfortable, but a little bit on the worn side (we understand that the new owners are working hard to refurbish everything, they just hadn't got to our wing yet). The Spa is delightful, and the staff throughout the property are great. The only real downside to our stay was our experience with the dining room. We were told we wouldn't need a reservation (by the morning shift dining room staff), yet when we got to the dining room for dinner they said we should have...

"Nice clean room with comfy bed and pillows"

"The room was nice but the beds were very hard, lumpy, and both beds had squeaky springs. Every minor movement made loud creaking and it woke my baby up throughout the night. The pool heater and hottub jets were both broken. The staff were polite but also very pushy for us to purchase their private parkade parking, however we were fine on the street."

"Beautiful stay"

"Nice and cozy"

"The staff was helpful and friendly. My first room was disastrous,it was dark, the little fridge has no shelf or bars to hold anything in.AC not working The bathroom sink was clogged with things coming from the drain. The second room was a plus , AC works, bathroom was excellent, fridge was good, light coming through the window, MUCH BETTER."

"Suite was spacious. The pull out bed was very comfortable for our 5 year old son and the bedroom was seperate and private so we could stay up after he went to bed. The view of the river was beautiful. We all loved the pool and the restaurant served a really delicious breakfast. Great location. We will definitely stay here again."

"Nice property"

"Tiles in hot tub were missing, scratch my bottom . Clean room and helpful staff"