"The property was nice, clean and the bar was still open late. The beds and pillows are awful- hence a 3 star review."

"For me, the most impressive thing about the hotel was that when things went wrong the efforts and lengths that the staff went to to ensure that we still had a wonderful stay was unparalleled in my experience. Special recognition should go to Ryan on the front desk and Adriana who was the night manager when we had a serious issue. Even before we had our issue, Ryan had already given us a wonderful room, exactly as we had hoped it would be, with a fabulous city view. His approach is professional...