Find hotels near Fort San Jeronimo, San Juan from SAR 600

"Housekeepers are so kind and do a GREAT job!"

"Clean large room for our family of four. There was construction going on at the time so it was loud in the morning but we woke up early anyway so wasn’t a deal breaker. The location is great, close enough for a short uber ride to old San Juan. "

"The hotel was very clean at all times, staff was very friendly. I never experienced this but if we had our staying in card, housekeeping would have the front desk call us to see if we needed housekeeping for the day or if we needed anything. That was outstanding service! "

"Very accommodating and very nice staff.. very clean "

"Servicio al cliente excelente "

"The staff at Condado were lovely. I do think tourists need to understand that things move at a slower pace in Puerto Rico, and I was happy to be patient when waiting for food, coffee, or drinks because everyone was so polite, fun, and friendly. The poolside area is beautiful, and I enjoyed the coffee shop and the breakfast pastries available. The poolside food was also delicious and convenient. The staff works extremely hard to keep the property clean. One thing to keep in mind that the beach next to the hotel is public. Housekeeping did an excellent job maintaining our room, and the beds and pillows were very comfortable. However, the property itself is in rather poor condition, and it is time for Hilton to make an effort to update it. There are two pools: a chlorine pool with a swim-up bar and a saltwater pool. In general, many of the chairs around the saltwater pool were broken. The door to my room would not shut properly, and many doors throughout the property would slam shut. One of the elevators was broken, making it very inconvenient to access higher floors. Luckily, I was on the second floor and could take the stairs. The general condition of the common areas is very worn, including the furniture. Overall, I did enjoy my stay because of the great staff, including the poolside security, housekeeping, front desk staff, concierge, and porters, who did their best to host us. However, Hilton should be doing a much better job of maintaining this property. "

"Nice staff always making sure everyone is okay"

"We love to stay at Caribe Hilton when we come to Puerto Rico. The staff go above and beyond to ensure we are comfortable and that we have all we need. This trip we met Ivan who works at the beach and pool and he took the time to ask us about our plans and recommend several places to visit. His suggestions were spot on and we are so grateful he took the time and care!"

"The check-in process was easy and friendly. They explained the process for entering the facility and where all the amenities are. Once we got to the room, it appeared as though the door had been kicked in, it was badly damaged and didn’t open easily and when it did, it caught on the floor halfway through making it difficult to come in and out. The room itself was clean and had a great view. The amenities included a TV, DirectTV, small couch, desk, mini fridge, microwave, and coffee machine with complimentary coffee pods. I didn’t list WiFi because although the router and modem are there, it was not available until the last night we were there. I communicated the issue to through the app and host was slow to respond and provide a solution. We booked Wednesday through Sunday with the expectation for me to get some work done Thursday and Friday, but without WiFi it made it impossible to get done. I was able to use my hotspot, but that caused much lag and time better spent enjoying the island. One thing I dislike and appreciate was the owner provided beach towels, beach chairs and a cooler. If all the issues I had would not have been there, this place would have received 5 stars. "