"The staff was fantastic! While the hotel shows its age, it offers good value for the price. The professionalism and extra effort from the staff compensate for the limited amenities. It’s situated in a great location. "

"excellent stay"

"Grateful to the staff who voluntarily upgraded my room. My previous booking elsewhere had been overbooked. There was a bit delay in getting the bathroom supplies at night, probably because they were short staffed."

"I pulled up to the hotel and was told they oversold their rooms. They offered me $50 and an extra $10 for a taxi to their other location, 1 mile away and not at all on the river. I lost my river room, and lost my centralized location which I had planned my whole itinerary around. I was only in Chicago for a day and it was my first time ever visiting, and I had to cancel my museum tour due to the extra time I had to spend walking and riding the train. Instead I slept in a room with a view of a...