"The hotel is ideally located to enjoy the best of Buxton. It is beautifully decorated, with a real sense of luxury. Our room was spotless and the bed very comfy. Staff were helpful and polite. My only disappointment was the breakfast service and in all truth this was completely unacceptable. It was apparent that the kitchen and service was heavily understaffed, which impacted upon the cleanliness, insufficient stocks on the buffet service and delays serving food. Most people had a 45min delay for hot breakfast, and this resulted in us and a number of other guests requesting refunds. The serving staff were very apologetic and just looked worn out and embarrassed."
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