"We had a reservation 2 weeks in advance, in MY name. When we arrived because my cousin had lost her ID 3 nights before and didn't have one to show, even though the reservation was in MY name they turned us away. We had just traveled 10 hours im driving and Im 75 years old!! REALLY!! I was so tired!! For whatever STUPID reason(and I didn't know) everywhere in Portland requires all staying to have ID!! They told me I would have to get my refund back from Expedia that's who I booked through! I was...

"The people who helped us were wonderful. They had an ice machine and a microwave in the lobby. There is fridge options."

"Not cleaned with Care not seemingly inviting as staff tried to shoot me out of my room twice at 11 o’clock even though the first time I had purchased a stay over at 11 o’clock both days I was promptly told I need to leave even though I was gathering my things, The maid also told me to clean up my own room as I had a service dog and I’m not sure what she expected, but he did not make a mess nor did I even over three days as I’m a clean person, and I had already bagged up my garbage and made sure...

"We had a room on the second floor and it was pretty noisy with the upstairs people and put the strip club behind us and we stayed there from Monday through Thursday"

"Very good"

"Everything was clean, and yhe shower worked great."