"This was a one night stay. A bit over priced at 170 for a basic, small room. Adequate if just breaking a journey."

"Fast check in. Very helpful and pleasant staff. Very nice rooms with good AC."

"I booked a 4-night stay, assuming that because Swiss Cottage is a Best Western property, it would have standard American amenities like air conditioning. My assumption was wrong. I learned that local owners pay a fee to use the global brand name and booking system, but they retain control over the property itself. Swiss Cottage did not have A/C, and the temperature outside was 30-35°C. The hotel is located in a charming historical building, but these buildings were designed with thick brick...

"Not clean Management not helpful Dirty sheets Dirty bath"

"I arrived to the hotel late at night around 11pm after numerous travel delayed There’s a heat wave in London at the moment and when I got to my room the temperature on the control was reading 30 degrees. I attempted to turn on the air con but it didn’t appear to work I called the front desk and a member of staff attended. He was unable to help with the air con and said it would have to be reported the next day. He then provided a fan which unfortunately just circulated hot air around the...

"Great stay in a quaint London neighborhood close to Nottinghill shopping but far away from the crazy crowds."

"I booked here because it was available after a canceled flight and I got in after 11pm. Granted, it was a heatwave, but the room was excruciatingly hot. I put their small fan in the window and it barely helped. One desk lamp worked. The other did not. None of the light switches worked, including the one for the bathroom. Good thing I had a flashlight. The shower door was coming off it's tracks. Otherwise, the place was great! I didn't have time for the breakfast, which was 29 pounds!"