"This is the fourth Moxy we stayed at in the last 4 weeks. This was not the best. The location is unbeatable, but other areas were a let down. In the other Moxy hotels we could phone and speak with a live agent easily: not once was a call to reception answered. Our room was not cleaned during our 2 night stay despite us going to reception and asking for the clean. On the Sunday morning, only 1 of 4 lifts was working. This was a nightmare and people were leaving around 11 am with large suitcases so space was at a premium in the solo working lift. Not a good look at all"
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