"Found someone's retainers in room really dated and air con didn't work"

"We stayed in a twin room in the annex. We were offered the choice of 2 rooms and took the one on the 4th floor for the views (There are no lifts). The room was clean and well maintained and a reasonable size. Staff were super friendly. Walking distance to Victoria Station and the nearby theaters."

"The location was excellent, quiet and room was big & clean. There were many restaurants within walking distance, which made the location even more convenient The breakfast was good. The staff were very friendly and helpful. My only complaints were that the room was a bit warm even though the air conditioning was on, and the shower was open with no door or enclosure, so water easily splashed onto the bathroom floor, which was a bit inconvenient Overall, I had a pleasant stay and would...

"I had a quick overnight stay at this property where I checked in at 8pm and out at 8.30am the following day. The room was small, which was expected, but spotlessly clean and fresh. The shower was good and the air conditioning effective. I was disturbed on a number of occasions during the night with people talking and doors closing, but that's possibly because I was located so close to reception. I'd consider staying again if the price was right, but ask to be located further away from reception."

"La habitación es pequeña pero agradable, excelente ubicación ya que todo está accesible al metro bus y caminando, el bufet delioso"

"This is a decent place for an overnight stay- however the one thing to bear in mind is there is NO AIR CONDITIONING. I stayed on the hottest day of the year and quite honestly the rooms were like saunas--literally. it was unbearably hot. I had some cheese and chocolate with me and by morning it was all melted to mush, it was that warm. So just be aware this is an issue here if its warm outside"