"We arrived at Wembley to find out original hotel had overbooked and had no reservations for us. Panicked scramble found a room at the Hilton - we arrived and checked in within 10 minutes of booking. The staff were incredibly polite and I genuinely felt noting was too much trouble. When I asked if an extra person (who had also been affected by the overbooking) could join us, they added an extra bed to the room whilst we were out. Housekeeping staff were very professional and polite, and asked us...

"Breakfast was my fave :)"

"."