Find all hotels by Independent in Elmley

"Friendly staff and locely clean room"

"Excellent facilities, & a clean room. Fab breakfast with plenty to choose from. Looking forward to staying again soon!"

"The suite was perfect really large and it looked like it had just been refurbished. Breakfast however was disappointing. Tea and coffee poor and the hot stuff wasnt very nice, this was strange as the food in the restaurant the day before was ok"

"Shower was not working properly"

"Comfortable, convenient. Facilties were nice."

"Property was in an excellent location, within the city centre walking distance from the cathedral! Staff were very pleasant and helpful. Front of house staff were knowledgeable and professional! Well-equipped hotel with everything you could possibly need for a short stay. Pretty good breakfast too! Strong recommendation. "

"Lovely hotel with individualy decorated rooms , friendly welcome from staff. Would stay again. Central location"

"N/a"

"This hotel is very busy and I had booked two rooms for my son’s wedding on Good Friday. I had contacted the hotel before my stay to ensure that we had twin rooms - I had previously booked them and thought I had paid in advance, but they said I hadn’t and advised that if rebooked through the method I wished to use, that although it would say King Size they would immediately change them to the twins I had booked - they suggested I not cancel the twins until I had booked the king size rooms just in case they sold out. I spoke directly with the Hotel after booking and was assigned the twin rooms instead of king size. So imagine our shock, disappointment and dismay when the beds were Ming Size and not Twin Beds! This was not acceptable and such a bad thing especially because I was called a few days later by Delta saying that the booking was cancelled and I said Yes, because I had rebooked and had spoken with the Hotel directly! So did this guy do something to my arrangements? I don’t know but at £150 plus £27 for breakfast x2 rooms for 1 night - the least I would expect is getting the correct bed configuration!"