Find hotels near Elk Island Golf Course, Edmonton from SAR 229

"Lady at the front desk who checked us un was fantastic "

"Incredibly low budget experience for what we paid and what was expected. Hotel was incredibly confusing to navigate when we arrived in the middle of the night. The tower says entrance but there's no front desk. Once we found the front desk, we were then confused by the hotel staff with what was supposed to be an "upgrade" to our account. Turns out there was no upgrade and it would in fact be a down grade because we already booked a suite and the suite is the "nicest" room they have as per the front desk. After finally getting to our room, at first glance looked ok! Then realized we are on the 10th of the 11th floor, with a 2 year old who could access the balcony that had zero safety protection other than a flimsy latch that my daughter would have had no problem opening on her own. Out of fear, instead of sleeping in the king bed, I slept on the pull out couch that had no pillows and other than the god awful piece of sandpaper used for an excuse of a blanket. we had to call the front desk multiple times. There were 3 towel in the bathroom, no toilet paper. The bathroom looked like it had been wiped down with a wet rag and was honestly no cleaner than a public bathroom. There was a stand up shower that was completely opposite of what you'd expect for a family room. The floor was slippery and pooled with water.. there was black grime in all the tile grits from the knee down. The hot tub didn't work and the pool was freezing. The wash/dryer also didn't work. "

"Clean room"

"The pool was very cold. "

"Ive been using this hotel for over 3 years weekly, they use to not require credits cards and could pay $300 cash depots but not anymore. Now with the new owners they have made it a credit card only hotel for payment and deposit. Be awear if you book youl need to have full payment plus $100 on available on your credit card and if not they will charge you 1 night fee for cancelation as they wont check you into your room unless everything is on a major credit card!!! BE AWEAR "

"The whole room is function but the faucet was faulty. An air freshener would be good."

"Friendly staff, clean, great location and quiet. I had the jacuzzi suite and loved it! "

"They took my credit card payment way in excess of what was posted, then an additional 490.00 unauthorized payment. Nite staff person she was very rude and abrupt. Room was cold and would not heat more without a plug in heater. Day staff she was awesome "

"Stay away! Took me time to get in asking for id. He could have asked it before the trip. The house is so dirty. My kids didn't even want to stay. House smells someone smoked inside. Garbages on the drawers. Washroom curtain is so filthy. Stains on the carpets like dog pee. Beddings and blankets looks like they have been used by your grandma. Everyone decided just to sleep on the sofa instead.I wish I could share the photos. My kids asking me "Are you scammed?" Save yourself from headache. I hope this will help future renters."