"I have severe mobility issues, but was taken by wheelchair directly from United gate to Hilton reception desk. Restaurants were close to reception and elevators, so accessible with stroller."

"Upon entering the establishment, staff was very pleasant as they greeted us, the person who checked us in (Janica) was very helpful, got us all checked in and informed us of info we may need during our stay room was nice clean and beautiful, bed comfy, we ate dinner at the restaurant adjacent the front desk and it was divine! Would definitely stay here again."

"The A/C broke in two of the rooms we had booked. The problem was not fixed."

"One thing I always look for, book for and am willing to pay more for is the hot tub. The pictures when booking made it look like a very nice pool area with a nice round hot tub. Unfortunately the hot tub was a construction zone, and there was no warning at all. Very disappointing. Also, the breakfast options were much to expensive for what was offered. The room was laid out nicely, but was old and not well kept. The shower was dripping and the shower floor was slimy, so I couldn't use it. The...

"Clean room and comfortable beds"

"The first room that was assigned to us was terrible; small, looked like a basement although it was on 3rd floor, had only ugly white lighting! Luckily the staff listened to our complaints and changed it immediately to a normal room. The staff was kind and polite. Our room was clean. Breakfast had a rich menu. However, there was no complimentary water bottles (we were told that the hotel ran out of water). They were being sold though."