"The staff was AMAZING!! Very friendly and helpful. I had bad pain in my foot late, making it difficult to walk. I walked to the front desk to try and fine amending machine, since everything was closed in the hotel. I needed food so I could take my pain meds. The front desk staff saw I was limping and having trouble so instead of sending me walking further to the vending machine, they provided me with a snack bag they had prepared for Honor Guests. They were very kind and I appreciated it...

"The location was excellent, and the staff were friendly and helpful throughout our stay. A special thank you to the housekeeping team they did a great job and were wonderful. That said, I was disappointed with the condition of the room. We paid about $900+ for a two-night stay, so I expected it to be in much better shape. The bathroom fan wasn’t working, and the carpets smelled old and musty, making the room feel dated. For the price, I expected more updated, and better-maintained...

"This location was very adequate and so close to the LAX. I recommend this place to travelers. Thank you so much."

"Everything good just not smoke friendly"

"My only complaint is that the Ice machine was not working on my floor which was the 10th and I had to go go down one by one until I sound I working on on the 7th."

"Front desk agent was not helpful, not friendly, dry and gave wrong information about room location. Hotel needs to add or locate bell cart better especially on a Sunday morning,3 carts does not cut it. Rooftop bar should always have room for hotel guests regardless of event and not made to wait a hopeful 30 minutes. Everything else about this hotel is amazing."

"Random inexplicable charges on my hotel bill after check out, hostile service at the front desk. They refused to even provide a receipt after multiple requests."

"The team was amazing all hours of the day and night! Everyone was super helpful. Room was very clean and the location was convenient."