"We love staying here"

"Very clean and great service. Prime location"

"Hotel was undergoing renovations during our stay which created some mild inconveniences. The view of Universal Studios from our room was unbeatable! The convenience of walking to City Walk and Universal Studios from the hotel was the very best. Very convenient, nice parking garage… Bathroom in the room was extremely spacious and clean. Very nice tv and plenty of plug ins for devices. Mattress was not the most comfortable, but bedding was extremely fresh and clean. Biggest complaint about the...

"Location was fantastic! We enjoyed the multiple restaurants around, and walked to the park, etc. parking was a good bonus."

"Very disappointing experience. The manager acted aggressively and unprofessionally, almost like a gangster. We were forced to show our room key cards just to enter the parking area and access the facility. The staff made us feel unwelcome rather than valued guests. I would not stay here again."

"The location was great! Quiet yet walking distance to just about anything you need. The room was very clean :)"

"So cool, from reception to the roof top bar. Awesome team"

"I booked Hilton hotel 1 bed suite with big table with four chairs. I had a business meeting and found out that they did not longer have the table. I went to the front desk and asked if they have the room with the table available but it was all reserved and Hilton couldn't give it to me. Front desk mentioned that the picture posted on Expedia and Hotels.com was wrong. Hotel couldn't help me with changing the room. I asked maintenance manager to bring 2 extra chairs at least. The chair was...