"Unfortunately, our experience at the resort fell far below what we expected. One of our biggest concerns was what appeared to be a roach infestation. We typically saw around five roaches per day in our room. We also saw roaches while playing pool in the sports bar and around the food service areas at the buffets. This raised serious concerns about the resort’s cleanliness and food safety. While we understand that sargassum is a natural issue beyond the resort’s control, we believe more could...

"Amazing experience! Had the best view from our room. They have every activity possible from a 18 hole golf course to a bowling alley to a water park. They have live shows and activities like karaoke/trivia every night which was a lot of fun. The staff could've been a little more helpful. Spanish is a must. No one speaks English. Lot of food options but the food quality could've been a bit better. Drinks are NOT watered down and you can expect premium liquor as well. Casino was the biggest scam...