"Nobody ever said anything about using train to get around the proprty.and the staff were in no way bilingual I've had an easier time speaking to people inMexico. Also there's nothing close your stuck on the resort. And don't get me started on the customs people at the airport"

"Staying at Bávaro Palace was one of the most disappointing vacation experiences I've ever had.From the moment we arrived, things got off to a poor start. Most of the front desk staff were unfriendly, dismissive, and acted as though guests were inconveniencing them by asking simple questions. Instead of feeling welcomed after traveling, we felt like we were bothering the employees. Thankfully, there was one woman at the front desk who completely changed our impression of what good customer...