"A very strange experience at the STG Hotel Oxford Street, formally the St Giles Hotel! ELEVATORS: Ask for a lower floor so you can use the stairs. The elevators are very slow and busy, at all times of the day. It's a huge hotel. CHECK-IN: Do so online. Management removed the reception -- yes, it's now a large empty room. There's no self-serve option either. Check-in was two guys sharing one old laptop and no printer for receipts. ROOMS: Heating did not work. Unusual layout. Small windows. But...