Find all hotels by Independent in East Windham, NY

"new and clean"

"Check-in was very easy and seamless. The staff was very friendly and helpful, especially Neal at the front desk. Lenny in the spa also gave my wife a great massage. We will be back"

"The hotel was crawling with inconsiderate families with extremely loud children"

"It was a great place to relaxing and nice view from the window was amazing I would recommend it "

"This place is amazing. We travel a lot and stay in all different kinds of places. We thought this place was impeccably clean with comfortable beds. The bathroom is updated, the fridge has a freezer, the coffee was actually good, the place looks cute and the owner is terrific. We will come back and highly recommend!"

"The staff and eme"

"The noise from my neighbor talking on his phone loudly for hours (past 11 pm) took all the relaxation out of my night and interrupted my sleep. And the hotel was completely unresponsive to my calls and texts about this; in fact I did not encounter one member of the staff my entire stay despite arriving before 7 pm and leaving after 10 am the following morning. I expect a refund for this terrible experience which I have already requested through hotels.com."

"This is a lovely location. The staff was very nice, and the amenities were well kept and enjoyable. My only issue is that I sent a message through Expedia to the Club asking about whether or not there was a full kitchen in the unit I booked. I was somewhat confused by the description and pictures on the Expedia site. The response to my message was a stock answer (like part of their FAQ's )that the studios did not have microwaves or refrigerators. As it turned out, I booked the Deluxe Studio, which I knew, and that came with a full kitchen, which is what I thought. As a result, I didn't come with supplies that I might otherwise have used for breakfast. Similarly, the Club offered a "grab and go" breakfast, but I wasn't aware of that in advance either. An individual should have responded to my message to the Club. "

"The room was very clean, and the staff was very helpful and professional."