Find all hotels by Independent in Hensonville, NY

"The desk is not usually staffed and the hotel seems nearly empty. For $200, my room had no closet, nowhere to hang clothes. There was a hook on the back of the bathroom door, but it had a dirty towel on it. Need I say more?"

"It was exactly what we wanted. "

"When I got in my room last night someone had used my toilet and either not flushed it long enough or at all. There was literally poop, pee and toilet paper in the toilet. Absolutely disgusting. "

"Every staff was so friendly and helpful. One night when we were there, we encountered a rare black fox eating our left over at night. A staff came immediately and told us about the back story of this particular animal. Not only that but this staff helpful educated us about it and even direct us to a beautiful view of the night stars and Venus. Staffs at the club house were all so friendly and helpful and just a great pleasure to even have a small chat with them. Great stay. Amazing staffs. Just love it. Highly recommended. "

"Breakfeast was delicious, fresh and plentiful. Bed was soooo comfortable. Brilliant. "

"Pillows were too soft there was not enough charging places in the room for additional phones, laptops, etc."

"Everything was excellent except the bar/restaurant was closed Sun, Mon and Tuesday evenings. Not what you expect when a bar is advertised."

"WE wanted to use the pool. The heater was broken and the floor in the pool was filthy. It was very disappointing."

"The bar is amazing and the spa was to die for love, the neighborhood and love. The location I have been there nine times since they opened.That should tell you something"