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"Expected a premium experience but unfortunately received poor service, rude staff, outdated room service menus, and ended up not being able to have dinner at all. Very disappointing for a Sofitel stay."

"The staff here are very good, helpful, friendly and with bags of personality. The room was spacious and the bed very comfortable. There were tea bags, coffee etc - biscuits would have been a nuce addition. The food, in my opinion, let's the hotel down. You are basically a captive audience. My partner enjoyed the steak pie. I had salmon with cannelloni beans, which was quite tasty but a very small portion."

"Staff were brilliant. "

"Easy access, great location near departure gates, convenient, small rooms but great smart space"

"Got in our room early which was very nice staff were very helpful and the room was small but comfortable"

"I have stayed 4 times with work. This time I couldn't relax as I could hear scurrying around in the ceiling. Thinking this was a mouse/rat infestation, they assured me it wasn't but it was actually squirrels. They did move my room after reporting it. However if squirrels are known about, I was shocked I was put in a room with that issue. I may consider somewhere else to stay next time. "

"No issues "

"Great location"

"For the price you pay it’s not up to standard. You are better off going to the travel lodge over the road. Only good thing about the stay was breakfast and where the hotel is. Other than that, I wouldn’t stay here again. Had to be moved rooms due to the filth that was in the room. If you’re staying on the first floor all you can hear is people above. Cleaners and manager need a talking too. The head board was thick with dust and there’s only one thing splattered on that head board, it’s disgusting. I’ll be contacting head office. Not acceptable."