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"The property could use some updating and general maintenance. There are some visible signs of wear and tear - but nothing that detracts from the quality of the stay. "

"Great location to T5 "

"2nd stay here and just for 1 night for early flight home via T2 Heathrow .As before its very convenient from arrival via tube/car ,well signposted and then to Terminal for departure Very impressed by all staff from checkin through bar /food and drink in bar and ease of getting extension lead for cpap machine .Everyone was friendly professsional and well trained . Extension lead only available for medical device use but explained tactfully ! Bar was as before very well staffed with good staff -good choice of wines by glass and small plates -I had porkbelly pieces in spicy sauce excellent .Wimbledon final was on and excellent opportunities to watch from almost anywhere in bar . Only negative is that bar furniture eg banquettes /chairs are very tatty and look very tired -its a real jolt since rest of hotel is absolutely spanking smart -I mentioned this when we stayed in january but it does not do hotel credit !Maybe a refurb is overdue or delayed ."

"Very clean and quiet. Perfect for Heathrow."

"Comfortable double beds. We didn't know the rooms had built in AC so that was a very pleasant surprise in the 30 degree heat. Staff were friendly and helpful. "

"We were attending a function at the hotel so stayed overnight. The staff were fantastic, so helpful and friendly. The room was comfortable and clean with good shower facility. Great value for money."

"The check in was fast and smooth, we only stayed one night but rooms were comfortable for a family of 4. Beds were comfy and room was quiet "

"Great stay comfy bed clean and very quiet "

"Satisfactory for our 1 night stay "