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"From when booked the Bristol hotel it was brilliant the reason for trip was present from my partner as had brought tickets for show for my birthday in January the was not till June hence the booking on arrival at the hotel was beautiful clean and smelt amazing the reception staff where very friendly and smiling which was so lovely to see Nachos assistant manager was fantastic very friendly and helpful welcome checked bags in the room was not quite ready but that was us as we had arrived early so we could have walk about Nachos was so lovely took our bags labelled nachos asked what plans we had for our stay explained this was for my 60;th birthday present the show as my birthday in January we went for walk around arrived back hotel Nachos was on desk said our room was ready had upgraded it which so amazing on arrival at the room it was beautiful everything again so clean and smelt beautiful had lovely note eith plate with happy birthday on it and beautiful bottle of prosecco I was overwhelmed we went fir drinks at the bar again the staff where friendly and helpful had bar meal it was amazing my partner had booked for Saturday at the riverside restaurant the food was outstanding and service brilliant will differently be back was amazing time "

"Amazing and clean hotel, one of the best I’ve ever stayed. We traveled with 3 months old baby and it was perfect family weekend. We had the lake view room which was worth every penny. Highly recommend !"

"A good location when visiting family "

"Very nice facility, nice restaurant and lounge"

"The night staff was very friendly and had been made aware of our very late arrival so at least the communication and note taking works. The room was lovely, an amazing large and very comfortable bed. The shower was decent and the bathroom was lovely and modern. Only niggle was just one cup left in the room when the booking was for 2 people so we had to go request another cup. You only get one pillow each so if you need more, again you need to ask staff as there isn’t extras in the room. Overall, a great stop off for one night and I wouldn’t hesitate to go back again. "

"Only small gripe was the shower tray seemed to fill up one end so I had to keep letting it drain and then turn the shower on/off frequently. Apart from that all good (room 26)"

"Very clean, in a good position, lots of room for 3 and comfy beds with a 12 o clock check out would stay again."

"Extremely nice hotel with fabulously helpful staff."

"Great room with excellent service and brilliant view. Good gym area and pools are awesome, specially the indoor pool for kids. Very happy with our stay and definitely come back."