"Staff were excellent & food delicious. Perfect onsite parking & sea view room i stayed in had just been renovated & was lovely.
Only the bathroom to update."
"Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again."
"Staff very friendly and accomodating easy to locate and area was good pity the ev charging was still on process but will good for future stay will be back again thank you the place is amazing."
"Fourth visit. Welcoming staff, spotless bed linen and towels, comfortable bed. However, the en-suite in room 1 appeared grubby. Not actually unclean, but stained and chipped shower tray and sink plug holes didn’t give the positive impression of previous visits. Disappointing."
"If I could give this place a 0 I would. We booked for 14 nights due to a work trip. We ended up spending 1 night in this hotel and left. It was filthy, it was horrid and it was just not up to any standards of a hotel. It seemed like a half way house - disgusting. I have attached some photos. We requested a refund for the 14 days as we only did one day here and we weren't allowed a refund. Expedia wouldn't even refund us. We will not be using Expedia ever again. Do not allow your kids or family...
"The staff were very good and attentive.A really good thing would be if the attentiveness could be carried onto keeping the bar surface and tables wiped clean more often and the dining room floor needs brushing up and cleaning on a more regular basis.I put this sort of downfall into managers needing to be more vigilant and to up their game.Overall it was a good stay lovely clean well appointed room but that cleanliness does not transfer to the bar and dining room areas."
"The Cross Keys was just what we needed when we were visiting relatives. Staff were very friendly, room and beds very comfortable and the breakfasts were excellent. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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If a restful vacation is part of your travel plans, Seaton Carew Beach might be the perfect place to seek out during your trip to Hartlepool. Wander the parks and marina while you're in the area.
You can spend time studying the exhibits at Hartlepool Maritime Experience in Hartlepool. Savor the top-notch restaurants and lively bars while in town.
You can take time to visit Tweddle Children's Animal Farm during your travels to Hartlepool. Check out the spas and top-notch restaurants in this walkable area.
You can spend an afternoon browsing the exhibits at Museum of Hartlepool during your trip to Hartlepool. Savor the lively bars and top-notch restaurants while in town.
"Great location ✨️✨️
Just the rooms very warm air con has to be unlocked via reception would be better if was unlocked anyway then just randomly turns of as on a timer would be better if they let you have control.
I rang day before regarding a fan they said they provided so left at home. No fan available on day 1 got 1 on day 2 and it was on its way out did not nothing. So had to buy 1 from argos which was frustrating as i did ring up, as was there for 4 nights you do need a fan rooms very warm and stuffy makes it very gard to sleep.
Other than that a lovely hotel but was looking forward to a good sleep "
"At first glance my room looked perfectly acceptable. Looking a bit further it could have done with a good wipe round the edges.
Comfy bed, nice bedding, clean bathroom. Snug, okay for a one night stay"
