Find Hotel with a Concierge in Downtown Niagara Falls, NY

"Stay was comfortable thru out our vacation. My kids and family enjoyed the stay and the view from our rooms. Room-service was helpful and lobby staff too. Breakfast was delicious, all prepared the same day and nothing frozen. I could say the absence of microwave in our rooms was a bit minus for us. I think having that in selected rooms would definitely help families with young kids."

"Clean and friendly staff "

"Overall great experience!"

"Nice"

"Overall excellent experience. Customer derive and staff were friendly in general. Room cleaning while staying was not available. Would like to stay here again. "

"Good"

"Amazing customer service, super clean, everyone was so helpful. I felt like everyone here was smiling and so warm which made us feel so welcomed. This is rare in today's hotel industry. We travel a lot and really enjoyed our stay here. My kids left their bathing suits in the bathroom and the post and found gentleman has someone grab them for us so they were at the front desk. We stayed here for 1 night with 5 kids in 2 rooms. It's close enough to walk to Niagra falls. It's in walking distance of restaurants. The indoor pool is absolutely amazing, especially with kids whilst road tripping. We tried to find places where the kids could enjoy themselves and play after being in the car/ plane. This was absolutely perfect! This is the ultimate family vacation hotel. I wish I could copy and paste this place for every destination we travel to. Thank you to everyone for the hospitality and we look forward to our next visit! "

"Good property, it's at the end of rainbow blvd, but still walkable to all places. Breakfast serving staff can be little more courteous."

"Good"