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"I asked for high floor but they put me in the middle"

"Kempinski is supposed to be a 5 Star hotel and experience however some aspects have let us down during our stay. Their Bar fridges were malfunctioning and some items in the room from a house keeping perspective were not up to standard. Their breakfast was amazing albeit the service in the Resturant has been disappointing to a point where I carried dishes off our messy table. "

"Thanks for a wonderful stay, you just need to work on the front desk staff a bit more."

"There are lots of thing you can do inside the hotel. The only thing I didn't like some rooms need to be renewed "

"The staff were excellent. They responded well to our needs and they were very accommodating. "

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"I'm writing this review to details my 1 week stay in this hotel. I booked the biggest room with a balcony. Location : 5/5, the hotel sits right in the middle of cairo in a very strategic location. You can find supermarket, metro stations, electronics stores, and many local restaurants nearby. You wouldn't need a cab or a car to discover the area around you. Just know that it's a very lively area, so if you're not into that you might want to consider another place. I personally prefer it since...

"Property is very old, so I do understand a bit of difficulty. Very hot when we were there, and ac cpuld not really cool room. Limited and dodgy wifi. Staff very eager to please. Tours arranged with Mr. Samir Fayek from hotel were great. Jotel has fewat driver and ac van for tour use, and Mohammed was a great guide! He spoke uent English, plus several ither languages. We were easily able to see all the sights."

"Awesome hotel with tight security. "

"We were upgraded to a Nile River view, hotel is a little dated but all in all a nice hotel. The cocktail lounge on the top floor has amazing views. "