"Shuttle didn't pick up."

"The room we stayed, room 119, had updated things....sink area and counter top but most of the room was old and dirty. The appliances old. Furniture all old. Drawers hard to even open and close. The first evening in I responded to a survey and gave them a 3 noting the room stinks. Smell is horrible. Response sorry. One evening I killed a bug I believe was a cockroach. They only cleaned the room once which was Thursday July 23. We asked on Saturday July 25th for them to clean after 9:30...

"This was a great place to stay because it was easy access to the place we were planning to attend on the weekend. The office desk person was nice and assist on on all the things. The place looked like it was just did some remodeling on it and you see it in the bathrooms when you look around but still looked good. Hoped that they had coffee maker in the room so I didn't have to get into the office area. I would definitely stay in there again,"