"Clean room with excellent bar food and friendly staff"

"It was a great location for the tube but the rooms need maintenance. The window blind was broken and permanently down, the soap dispensers were diluted so almost just water coming out and the shower temp and shower head holder were both broken."

"We chose this hotel for its proximity to Victoria Station. It’s a city hotel, so expect to pay inflated prices, but the location was very good. Breakfast buffet was plentiful. Front desk staff were very friendly. We got a room in the basement near the breakfast room, and I was initially anxious that it would be noisy, but it wasn’t. The room was very comfortable and the a/c was very welcome! Expect higher prices (hello London), but a solid hotel."

"Room was small but quiet . No windows just a skylight"

"Room was small but ok for a night or 2, staff were most helpful, and went above and beyond to help. Centrally located to everything, you cannot beat the price"

"I was the only person to say hello and make eye contact upon checking in. The room was in good, not great, condition, with a few stains and scratches in various spots. Noises from other guests were easy to hear. Convenient location was the reason for booking here, but will look elsewhere next time for a better reception and room."

"They never cleaned our room during our 5 night stay. The breakfast costs money and literally only consists of muffins. And our room was in a basement area 6 flights of stairs down with no elevator"