"We booked for 6 nights and given an under-the-ground dungeon, with one window looking into a concrete wall 3 feet away. Small and tight for 1 and we were a party of 2. I thought they would have "placed" longer-stay guests in an above ground room with some view, even if only the street - to increase their level of satisfaction, re-bookings and/or recommendations. The room had a strong & pervasive smell of mildew, which became intense when the power/AC was off/returning from our daily...

"We had a very quick stay after a cruise in London. This was a perfect location. Walking distance to plenty of restaurants and sites. We were less than a mile from Buckingham Palace and close to stops for the hop on hop off bus. The hotel is well maintained and the staff was extremely helpful. I would stay again if we came back again."

"Not a bad place but no A/C but they had fans to give you the water in the shower was really hot and took along time to cool down. No restaurants on site only for breakfast. Staff was very helpful with directions and ideas to do eat."

"Room was very neat and staff friendly, however there were flys all over the room, I had spent the first 15 minutes of my stay killing flys all around the room."

"The stay was fine, Far to hot (little hotel can do as no AC - they provided a fan)"

"Staff and welcoming were superb Avoid room 19 as it has a 15cm “step over” into the bathroom which is a H&S hazard when getting to the bathroom during the day or even worse middle of the night"

"On arrival the toilet was very dirty and no loo roll. Curtains were taped up and balcony was not usable. Asked for more loo roll and never got any until I asked again the next morning. Served a purpose but needs more care and attention."