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"Helpful staff . Nice and clean hotel ."

"Very nice place with walks around the lake. Lovely indoor pool with sauna etc. Food - buffet breakfast very good Dinner in restaurant very good."

"Súper ubicación cómodo y buen desayuno"

"good stay and very helpful staff"

"Lovely hotel. Walking distance to town. Spa enjoyable."

"A fantastic stay- so good we wished we had booked for longer. The building is beautiful and has so much character. Staff were lovely and breakfast was delicious. Our room was clean and spacious - a rare treat on our trip! The beds were comfortable and the towel warmer in the bathroom was an unexpected bonus! The layout of the hotel was fine for us- but may be an issue for someone with mobility issues as even though there was a lift for some of the rooms our room still required a series of...

"No help with our luggage. The sink did not drain in the bathroom properly. The shower leak onto the floor of the bathroom. Ran out of hot water in the tub. Air conditioner made a loud noise every minute or so all night long. Seems like they tried hard to make it boutique with some little items but missed on making the room functional."

"Great Customer Service"

"Unique building and garden"

"Good location. Comfy bed. Overall, the hotel just needs a good refurb"

"Great location and Bar and Restaurant ! Comfortable room great staff."

"Great hotel in a handy location...easy flat walk into the city. Everything is fresh and clean and the breakfast has a great choice. The only thing that lets it down is the extortionate cost for parking...way beyond anywhere else in Bath! We ended up using JustPark and paying £16 for over 24hrs parking rather than the £50 at the hotel!"

"Great location, wonderful room, super comfortable large bed great amenities Lovely food, great service would definitely recommend"